09 March, Tuesday
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Text/SMS, TTS and Voice Broadcasting - Web Based Group Messaging
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Telephone AutoDialer
With Telephone Dialer Service, small and medium enterprises have the opportunity to stay in touch with their customers, staff and suppliers by sending them Voice messages from a web based application on the Internet. It's fast, simple, cost effective and easy to use and only requires an Internet connection and subscription to the service.
Benefits of Telephone AutoDialer
- A "ready" to use web-based application does not require any software or technical background
- Send multiple messages at once to many different recipients
- Send and re-send pre-defined messages stored in your "message library"
- No setup fees or contracts to sign
- No hardware or software to buy - easy web interface
- Quick, easy, and amazingly affordable
Features of Telephone AutoDialer
- Guaranteed to deliver the message to all recipients
- Secure and private
- Easy and cost efficient: Eliminates unnecessary paperwork and saves time, effort and money
- Recepit confirmation - Reciept confirmation is supported, and stored for reporting.
- Detailed reports and delivery statistics
FCC Caller ID Rules for Telemarketers
Federal Communications Commission (FCC) rules prohibit telemarketers from blocking Caller ID information and
require them to pass accurate caller ID numbers. FCC rules specifically require that a telemarketer:
- transmit or display its telephone number, and, if possible, its name or the name and telephone number of the company for which it is selling products or services.
- display a telephone number that you can call during regular business hours to ask to no longer be called. This rule applies even to companies that already have an established business relationship with you.
State Do-Not-Call Lists
Additionally, many states now have statewide do-not-call lists for residents in their respective states. Contact your state's public service commission or consumer protection office to see if your state has such a list, and to find out how to register your number or numbers. For contact information for your state public service commission, go to www.naruc.org/commissions.cfm. You can also find contact information for these offices in the blue pages or government section of your local telephone directory.
Automatic Telephone Dialing Systems and Artificial or Prerecorded Voice Calls
The FCC has specific rules for automatic telephone dialing systems, also known as "autodialers". These devices can be particularly annoying and generate many consumer complaints. The rules regarding automatically dialed and prerecorded calls apply whether or not you have registered your home phone number(s) on the national Do-Not-Call list.Autodialers can produce, store, and dial telephone numbers using a random or sequential number generator. They often place artificial (computerized) or prerecorded voice calls. The use of autodialers, including predictive dialers, often results in abandoned calls - hang-ups or "dead air". Except for emergency calls or calls made with the prior express consent of the person being called, autodialers and any artificial or prerecorded voice messages may not be used to contact numbers assigned to:
- any emergency telephone line;
- the telephone line of any guest or patient room at a hospital, health care facility, home for the elderly, or similar establishment;
- a paging service, wireless phone service (including both voice calls and text messages), or other commercial mobile radio service;
- any other service for which the person being called would be charged for the call.
- emergency calls needed to ensure the consumer's health and safety;
- calls for which you have given prior express consent;
- non-commercial calls;
- calls that don't include or introduce any unsolicited advertisements or constitute telephone solicitations;
- calls by, or on behalf of, tax-exempt non-profit organizations;
- calls from entities with which you have an EBR.




