Telephony Sales

Introducing Telephony Sales : The initial use of Short Messaging Service (SMS) was for notifying a mobile user of voicemail.
Soon after that, SMS evolved to become one of the most successful mediums for communication and a channel to provide value added services.
SMS Messaging is the delivery of information to mobile phones via the Internet and SMS gateway. SMS Matrix Broadcasting is one of the most economical method of sending information to direct your clients, prospects, employees, or members' mobile phone in an instantaneous time frame.

Benefits of Telephony Sales

Telephony Sales has grown enormously in popularity as a marketing tool.
Our inituitive system allows businesses and individuals to employ a simple one stop solution to send SMS messages.
Your business can make use of advertising with through SMS because it works. It is cost effective, reaches the target audience in seconds, increases sales turnover, and improves customer relations tremendously.
By advertising through SMS to subscribers gained from your website, you are ensured of a high sales, support, service conversion rate. As an expert company, SMS Matrix has the knowledge and facilities to help you utilize the mobile phone market as promotion tool in the most cost effective way.

Features of Telephony Sales

• Recepit confirmation - Reciept confirmation is supported, and stored for reporting.
• Instant messaging: Type your message once and forward it to hundreds or thousands in a matter of seconds
• All major cellular/wireless carriers and land lines supported
• Guaranteed to deliver the message to all recipients
• Easy and cost efficient: Eliminates unnecessary paperwork and saves time, effort and money
• Secure and private

Marketing messaging via SMS for nonprofit organisations is an emerging and growing trend.

Q&A for Telemarketers and Sellers About the Do Not Call Provisions of the FTC's Telemarketing Sales Rule

http://www.ftc.gov/bcp/edu/pubs/business/alerts/alt129.shtm
Background
1. What is the National Do Not Call Registry?
The National Do Not Call Registry is a list of phone numbers from consumers who have indicated their preference to limit the telemarketing calls they receive. The registry is managed by the Federal Trade Commission (FTC), the nation's consumer protection agency. It is enforced by the FTC, the Federal Communications Commission (FCC), and state officials.
2. Why was the National Do Not Call Registry created?
The registry was created in 2003 to offer consumers a choice regarding telemarketing calls. The FTC's decision to create the National Do Not Call Registry was the culmination of a comprehensive, three-year review of the Telemarketing Sales Rule, as well as the FTC's extensive experience enforcing the Rule in the previous seven years. The FTC also held numerous workshops, meetings and briefings to solicit feedback from interested parties, and considered more than 64,000 public comments, most of which favored creating the registry. You can review the entire record of the Rule review.

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Compliance
30. What happens to companies that don't pay for access to the registry?
A company that is a seller or telemarketer could be liable for placing any telemarketing calls (even to numbers NOT on the registry) unless the seller has accessed the registry and paid the fee, if required. Violators may be subject to fines of up to $16,000 per violation. Each call may be considered a separate violation.
31. What if I call a number that's not on the registry without checking the registry first?
It's against the law to call (or cause a telemarketer to call) any number on the registry (unless the seller has an established business relationship with the consumer whose number is being called, or the consumer has given written agreement to be called). But it's also against the law for a seller to call (or cause a telemarketer to call) any person whose number is within a given area code unless the seller first has subscribed to and accessed the portion of the registry that includes numbers within that area code, and paid the annual fee, if required.
In addition, it's against the law for a telemarketer, calling on behalf of a seller, to call any person whose number is within a given area code unless the seller has first subscribed to and accessed the portion of the registry that includes numbers within that area code, and paid the annual fee, if required. Telemarketers must make sure that their seller-clients have paid for access to the registry before placing any telemarketing calls on their behalf.
32. What's my liability if my company inadvertently calls a number on the registry?
The TSR has a "safe harbor" for inadvertent mistakes. If a seller or telemarketer can show that, as part of its routine business practice, it meets all the requirements of the safe harbor, it will not be subject to civil penalties or sanctions for mistakenly calling a consumer who has asked for no more calls, or for calling a person on the registry. To meet the safe harbor requirements, the seller or telemarketer must demonstrate that:
1. it has written procedures to comply with the do not call requirements
2. it trains its personnel in those procedures
3. it monitors and enforces compliance with these procedures
4. it maintains a company-specific list of telephone numbers that it may not call
5. it accesses the national registry no more than 31 days (starting January 1, 2005) before calling any consumer, and maintains records documenting this process
6. any call made in violation of the do not call rules was the result of an error.